FAQ

Shipping:

We ship from Northern California!  Your orders will be shipped in 1-3 business days.  All US orders are shipped by USPS with insurance and tracking.  Free shipping on all US orders over $49, no code needed.

Pre-Orders:

Any order that include pre-order items will not ship until all items have arrived.  If you would like in stock and pre -order item to ship separately, please place separate orders.  

Order Cancellations:

Once orders have been placed, we do not process cancellations.

Refunds:

We only accept return and refunds on issues that were due to our mistake.